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Corey Roth

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How to: Fix Something went wrong error in Outlook Customer Manager

I actually use Outlook Customer Manager (OCM) quite a bit to keep track of my leads for my product BrewZap, a custom mobile app platform for breweries.  Unfortunately, it’s not uncommon to run into an error when launching it that says “Something went wrong”. 

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The problem is that sometimes this error will even occur after you close an d restart Outlook.  If that happens to you, then open up Internet Explorer (yes IE), and go to Internet Options.  Then click on Delete under Browsing History.  Check all of the boxes and then restart Outlook.

Screen Shot 2017-09-18 at 7.27.05 PM

If all goes well, Outlook Customer Manager will start again and you can use it.again.

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More Stories By Corey Roth

Corey Roth, a SharePoint Server MVP, is an independent consultant specializing in Cloud technologies such as Azure and Office 365. He also specializes in mobile development. Corey serves as the product manager for two cloud-first mobile app platforms: BrewZap and HappenZap.